Google review replies for contractors
Homeowners read reviews before they call for a quote. A thoughtful reply on every job, good or rough, shows them how you work.
What contractors get reviewed on
- Showing up on time
- Quality of the finished work
- Cleanup after the job
- Quotes and communication
Google's own guidance for business owners says reviews are part of how your business shows up in local results, and it recommends replying to them. We don't promise rankings. We make sure every review gets a reply that sounds like you.
What replies look like
These reviews and replies are made up to show the style. Yours follow your own rules.
Example review (fictional) · ★★★★★
"The crew put up our cedar fence in two days and left the yard spotless."
Example reply we'd draft (fictional)
Thank you! We're glad the new fence turned out the way you hoped, and we'll pass your note about the cleanup on to the crew. Enjoy the yard! - Example Fence Co.
Example review (fictional) · ★★★
"Nice work on the patio, but the start date got pushed twice."
Example reply we'd draft (fictional)
Thank you for the honest review. We're glad you like the patio, and we're sorry the start date moved. Clear scheduling matters, and we're working on giving firmer dates. - Example Landscaping
How it works for your contractor
- Write your rules in plain words, the way you'd brief a new manager.
- We reply to every Google review in your voice, signed as your business.
- Touchy reviews (safety, legal, refunds) always wait for your OK.
- Replies never give out phone numbers or links, and never offer anything free unless you say so.
- Yelp and TripAdvisor: we draft the reply, you paste it.
Questions? See the Help Center or email hello@answeredreviews.com.