Google review replies for restaurants
Guests write about the food, the wait and the server by name. We answer every review in your voice, so you can get back to the kitchen.
What restaurants get reviewed on
- Food quality and favorite dishes
- Wait times at the rush
- Friendly (or not) service
- Price and portion size
Google's own guidance for business owners says reviews are part of how your business shows up in local results, and it recommends replying to them. We don't promise rankings. We make sure every review gets a reply that sounds like you.
What replies look like
These reviews and replies are made up to show the style. Yours follow your own rules.
Example review (fictional) · ★★★★★
"The breakfast burrito was huge and our server Dana kept the coffee coming. Will be back!"
Example reply we'd draft (fictional)
Thank you so much! We're glad the breakfast burrito hit the spot, and we'll pass your kind words on to Dana. We look forward to your next visit. - The team at Example Diner
Example review (fictional) · ★★
"Waited 40 minutes for two plates on a Sunday. Food was fine, but the wait was too long."
Example reply we'd draft (fictional)
Thank you for telling us, and we're sorry about the wait. Sunday mornings get busy, and 40 minutes is longer than we want anyone to wait. We're glad the food was good, and we're working on our weekend pace. - The team at Example Diner
How it works for your restaurant
- Write your rules in plain words, the way you'd brief a new manager.
- We reply to every Google review in your voice, signed as your business.
- Touchy reviews (safety, legal, refunds) always wait for your OK.
- Replies never give out phone numbers or links, and never offer anything free unless you say so.
- Yelp and TripAdvisor: we draft the reply, you paste it.
Questions? See the Help Center or email hello@answeredreviews.com.