Google review replies for salons and barbershops
Clients name their stylist, their cut and their color. We answer every review warmly, and never name staff unless the client did first.
What salons and barbershops get reviewed on
- Stylist and barber skill
- Cut and color results
- Running on time
- Atmosphere and cleanliness
Google's own guidance for business owners says reviews are part of how your business shows up in local results, and it recommends replying to them. We don't promise rankings. We make sure every review gets a reply that sounds like you.
What replies look like
These reviews and replies are made up to show the style. Yours follow your own rules.
Example review (fictional) · ★★★★★
"Best fade I've had in years. Marco really listens."
Example reply we'd draft (fictional)
Thank you! We're glad you love the fade, and we'll make sure Marco sees this. See you next time! - Example Barber Co.
Example review (fictional) · ★★
"Color came out much darker than what I asked for."
Example reply we'd draft (fictional)
We're sorry the color wasn't what you wanted. Getting it right matters to us, and we appreciate you letting us know. - Example Salon
How it works for your salon
- Write your rules in plain words, the way you'd brief a new manager.
- We reply to every Google review in your voice, signed as your business.
- Touchy reviews (safety, legal, refunds) always wait for your OK.
- Replies never give out phone numbers or links, and never offer anything free unless you say so.
- Yelp and TripAdvisor: we draft the reply, you paste it.
Questions? See the Help Center or email hello@answeredreviews.com.